Talking to customers
We call every customer who places an order and answer their questions.
Ferrum ASM · Singapore
Performance marketing and order handling for e-commerce
We run ads on Meta, TikTok and Google, confirm each order with the customer and track it until the parcel is delivered. Clients pay for confirmed orders.
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01 What we do
What we handle for clients
Delivery control
We check that every parcel leaves on time and arrives in proper condition.
Market research
We research the audience and the market before and during each campaign.
02 How we work
CPA: you pay per confirmed order
How it works
We run campaigns in our own ad accounts. Every order is confirmed with the customer and passed to a local fulfilment partner for delivery. Clients pay for confirmed orders.
03 Platforms
Where we advertise
- MetaFacebook, Instagram
- TikTokTikTok Ads
- GoogleGoogle Ads
- SnapchatSnap Ads
- XX Ads
Most of the budget goes to Meta.
04 Markets
Where orders are processed
- MalaysiaMY
- IndonesiaID
- PhilippinesPH
- SingaporeSG
- ColombiaCO
- ChileCL
- PeruPE
Plus a few other countries. Local fulfilment partners process the orders and ship the parcels, and we check their work.
Our clients are based in
- Colombia
- Netherlands
- United Kingdom
- UAE
05 Our responsibility
What we are responsible for
Advertising
We plan and run campaigns in our own ad accounts on Meta, TikTok and Google, and comply with each platform's advertising policies.
Customers
We contact every customer who places an order, answer their questions and confirm the order details.
Delivery
Our fulfilment partners ship the goods; we check that every parcel leaves on time, arrives in proper condition and comes with the documents required by law.
06 Company
FERRUM ASM PTE. LTD.
Registered in Singapore and listed with Dun & Bradstreet.
UEN202218043H
D-U-N-S® Number599353524
Registered office10 Anson Road, #20-05 International Plaza, Singapore 079903